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Pachamama Expeditions Travel

Claimbook

If you wish to submit a complaint or claim, you can do so using the Complaint Book. In Peru, this official register allows consumers to file grievances with any company or institution to resolve disputes in a fair and equitable manner.

Questions?

Our team is happy to assist you with any questions about trekking tours, bookings, travel planning, or custom adventures — quickly, personally, and reliably.

E-Mail

You can reach us anytime by email — we usually respond within one business day.

Phone

For urgent or more complex questions, our team is available by phone.